Return And Refund Policy
Return & Refund Policy
Valid for the United States
Company: FastWalk Retail LLC
Store: FASTWALK
Email: info@fastwalk-official.shop
Last updated: December 2025
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be:
• In the same condition you received it
• Unworn or unused
• With all original tags attached
• In its original packaging
• Accompanied by a receipt or proof of purchase
How to Start a Return
To begin the return process, contact our support team:
If your return request is approved, we will send you:
• A return shipping label
• Complete instructions for returning your package
Items sent back without prior authorization will not be accepted.
FASTWALK complies with all applicable United States consumer protection laws regarding returns and refunds.
For additional questions, contact us anytime:
Damages and Issues
Please inspect your order immediately upon delivery.
Contact us right away if:
• The item is defective
• The item arrives damaged
• You receive the wrong product
This allows us to evaluate and resolve the issue quickly.
Exchanges
The fastest way to get the item you want is:
-
Return the item you have
-
After the return is accepted, place a new order for the desired item
Exchanges are only processed after the returned product has been inspected and approved.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you are entitled to cancel or return it within 14 days, for any reason and without justification.
The item must still meet the following requirements:
• Same condition as received
• Unworn or unused
• Original tags included
• Original packaging intact
• Proof of purchase
Refunds
Once your return is received and inspected, we will notify you whether your refund is approved.
If approved:
• Your refund will be issued to your original payment method within 10 business days
Please note:
• Banks and credit card companies may require additional time to post the refund on your statement.
If more than 10 business days have passed since refund approval, please contact us.
Business Information
FastWalk Retail LLC
201 SE 2nd Street, Miami, Florida, USA — ZIP 33131
📧 info@fastwalk-official.shop
📞 +1 (786) 555-9124
EIN: 38-9041172
Customer Service Hours:
Monday to Friday — 9:00 AM to 6:00 PM (EST)